Over 11,000 calls to National Consumer Helpline in January

The National Consumer Helpline (NCH) received 11,301 calls during January, an official said Friday.

In addition to these telephonic complaints, 575 complaints were received through the online complaint system on the NCH website. The maximum number of calls — 3,392 — were received from Delhi, followed by Uttar Pradesh (1,530) and Maharashtra (1,498).

The telecom sector contributed 14 percent of the total complaints followed by the legal, banking, cooking gas and products sectors. From 822 callers, 756 complaints were resolved under convergence with various companies.

Consumers from across the country can access the toll free National Consumer Help Line No. 1800-11-400 and seek telephonic counseling for consumer related problems they face.